HOST

Terms and Conditions of Use

Your use of the website, platform and application (HOST - Host) is considered an approval and acknowledgment of the terms and conditions contained in this agreement and an approval and acknowledgment to use the application in accordance with all the terms and conditions contained therein. If you do not agree to any of what is stated therein, you must not use the site.

Definitions used in the agreement

 "HOST" is a tourism and entertainment application and platform that documents the reservation processes of tourist and private hospitality facilities, marketing and advertising them and entertainment activity services.

"The Site" is a website or application (HOST) (HOST) is a trademark registered with the Saudi Authority for Intellectual Property SAIP and owned by (Digital Accommodation Company for Booking Hospitality Units) Commercial Registration No. 403051517 and Tourism License No. 73104292, a Saudi company headquartered in Jeddah

"User" is the individual, institution or company who accesses the application and benefits from its services directly or indirectly, whether by registering or without registering.

"Visitor" is the individual, institution or company registered in the application and made a reservation or requested a service

"Host" is the individual, institution or company registered in the application as a host and hosts visitors at the place of residence or provides hospitality services

"Service Provider" is the individual, institution or company registered in the application as a service provider and provides services and entertainment activities

"Browser" is the person who simply visits the site and browses without registering an account in it

"Offers" is all units offered for occupancy by the user

"Contracts" is every daily accommodation contract concluded between the host and the visitor on the platform

"Facilities or Units" means the accommodation site where visitors are hosted

The terms, conditions and provisions of this agreement and legal disputes are subject to the laws, legislation and regulations in force in the Kingdom of Saudi Arabia.

 

 

 

Booking Terms

  HOST When you book through the website

You agree to the booking policies set

Booking policies may vary depending on the host at the accommodation.

 

 

Change or Cancel Reservation or No Show

The cancellation policy of reservations varies between accommodations. Some reservations are non-changeable or non-cancellable, some accommodations may charge a cancellation fee or charge a full refund, while others allow a full refund of the reservation amount. We at HOST have provided the option to contact the host after booking and the possibility of adding, modifying, changing, postponing or canceling the reservation according to the host's accommodation policy.

 

 

Payment and Refund Policy for Reservations

1- Using the site is free and the site reserves the right to impose new fees for using the site and collect any fees, expenses, taxes or other costs imposed on the user

2- Host guarantees you a refund of the paid reservation value when the host is unable to complete the accommodation and residence procedures for any reason or in cases of force majeure This is within 72 hours from the date of booking.

3- The tenant (visitor) has no right to request a refund or compensation for the reservation value or the rental value after payment without a reason that is consistent with the terms of the refund and the terms of the reservation.

4- The landlord (host) has no right to cancel the reservation after confirming it and the site management “HOST” has the right to

impose a fine or stop the account completely without any compensation.

5- The platform provides all payment methods using electronic cards, and the platform does not bear any compensation resulting from transferring accommodation amounts to the host from outside the platform.

 

Payment and Refund Policy for Services

1- The payment and refund policy for service providers differs in HOST

2- Payment for the service is made by contacting the service provider on the site

3- Payments for HOST services are made by bank transfer to the IBAN account number registered on the platform and specific to the service provider, and HOST disclaims responsibility when transferring to another bank account not registered on the site

4- You must read the policy and terms of service providers before requesting the service

5- HOST website guarantees that all service providers are licensed to practice and provide the mentioned service and the website will show you the commercial data of service providers.

6- We advise you not to transfer the full value of the service until after receiving or providing the service.

 

When the user registers in the HOST application, he acknowledges and undertakes the following:

1- That all the information he has provided is correct, accurate and updated periodically, and the application management has the right to cancel the user's registration without compensation if it becomes clear that the information is incorrect

2- That your account in the application has not been suspended or you have not been prevented from using the application at any time

 

3- The user is responsible for protecting the password used to access the application, and must not disclose the password to any other party and must notify the application management immediately upon becoming aware of any breach of security or unauthorized use.

4- Not to use the application in a manner that causes or is likely to cause a violation of rights

5- Not to send, transfer or publish any information that is or is likely to be harmful, indecent, defamatory or illegal or disrupt the normal narration of the contents contained on or through the application.

6- Not to attempt to interfere with the operation of the application or its functions, including, but not limited to, uploading, downloading or transmitting corrupted files, computer viruses or other harmful materials or using any programs, procedures or devices with the aim of interfering with the application.

7- Not to take any action that results in an excessive or unreasonable load on the infrastructure of the application or attempt to harm the service or the application in any way.

8- Obtain or attempt to obtain unauthorized access to the application, including access through a false password or username or attempt to misrepresent your identity or authority to take any action on behalf of another person.

9- Comply with all applicable laws and regulations in the Kingdom of Saudi Arabia

Follow up on any notification sent through the "Host" application.10-

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- Use the application for legitimate purposes only, and do not cause any harm, injury or harassment in any other way.

12- Do not hack or circumvent the application policy or any rights related to a third party

13- Do not copy data from the "Host" application and republish it

14- Do not use any illegal means to access other users' data or violate the application policy and rights or access the application content or collect and collect information and data related to other users and benefit from it in any way.

15- Not to violate copyrights, trademarks, patents, advertising, databases or other proprietary or intellectual rights belonging to the "Host" platform.

Not to violate the property or intellectual rights or patents of others.16-

17- Not to collect the contents of the site for commercial purposes or sell them

Not to do anything that would harm the reputation of the site.18-

19- Do not impersonate the application (Host) or the application representative or employee or any position that suggests that you are affiliated with the site management

20- Do not obtain or attempt to obtain unauthorized access to the application, or impersonate any person or misrepresent membership with another person.

21- The "Host" application does not bear any responsibility for any loss of profits or economic losses of any kind as a result of the information or services provided in the application.

22

-The site administration has the right to change, cancel or restrict access to the services or part of the services at any time and for any reason with or without prior notice

23- Not to use the site for illegal purposes

24- Not to use the site to carry out any commercial activities without the approval of the site administration

25- Not to copy any content for republishing in print or online without obtaining the platform's approval.

26- Do not use the content or any data you access or obtain through the platform for any purpose other than personal use. You will use the platform exclusively for your own purposes and will not sell it to any third party. 

27- Do not use the site to cause harm, harassment or inconvenience to another person.

 

28- The site administration shall not be liable for any damages resulting from the use (or inability to use), including damages caused by malware or viruses, nor shall it be liable for the incorrectness or incompleteness of the information or application.

 

If you have any questions or suggestions, you can contact us via email at info@hostdig.com.sa